Privacy Policy

Effective Date: 18/09/2020

Resokey ("we," "our," "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our real estate services in Bangladesh, including our website, mobile applications, and other interactions.

1. Information We Collect

• 1.1 Personal Information: Name, contact information (phone number, email address, mailing address), and identification documents (e.g., national ID, passport) where required by law.
• 1.2 Property Details: Information about properties you own, lease, or are interested in.
• 1.3 Transaction Information: Details of transactions and inquiries related to buying, selling, or renting properties.
• 1.4 Usage Information: IP address, browser type, and access times when you visit our website, as well as details about your interactions with our digital platforms.

2. How We Use Your Information

• To provide and improve our real estate services.
• To facilitate property transactions and respond to inquiries.
• To send updates, promotional offers, or relevant communications.
• To comply with legal requirements and regulatory obligations.
• To improve user experience on our platforms through analytics.

3. Sharing of Information

We may share your information in the following circumstances:

• With Service Providers: Third-party vendors who assist us in providing services, such as property listings, advertising, and customer support.
• With Legal Authorities: To comply with applicable laws, regulations, or legal processes.
• With Consent: When you provide explicit consent to share your information.

We do not sell or rent your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.

5. Your Rights

• Access and Correction: Request access to or correction of your information.
• Data Portability: Obtain a copy of your information in a portable format.
• Withdraw Consent: Opt-out of receiving marketing communications at any time.
• Data Deletion: Request deletion of your personal information, subject to applicable laws.

To exercise your rights, please contact us at info@resokey.com.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and collect usage data. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our platforms may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Changes will be effective upon posting, and the updated policy will indicate the "Effective Date." We encourage you to review this policy regularly.

9. Contact Us